Is your brand struggling to keep existing customers?

If so, you might be in the right place

👇🏻

Hi, I’m Koji

Koji Hayashi - Loyalty & CRM Strategist

I’m a Loyalty & CRM strategist and marketing consultant.

I help brands grow sustainably by building a group of customers who keep coming back.

Looking holistically at your business performance, consumer profiles and product offerings, I make tailored recommendations and help get you there.

Get In Touch

Services

  • Is your brand struggling to grow at the pace you expect? Are you spending too much marketing budget in acquiring new customers who don’t come back?

    I help brands grow sales sustainably by building a system that gets existing customers to keep coming back.

    Having launched, revamped, and re-launched multiple loyalty programmes and marketing campaigns, I know intimately what works and what doesn’t, so you don’t have to figure it out yourself.

  • Are you or your team feeling stuck with your key projects, even though you have a great idea?

    Could it be that your ideas are great, but it’s not landing with your key stakeholders?

    With 20+ years experience in landing ideas with C-suites, managers and employees, I can help you deliver a lasting impact on your audience, get them onboard, and inspire them to take the next steps.

  • Strategy is set, everyone is onboard, but struggling to find the right path forward to execute?

    I can help you accelerate progress on your most critical project milestones, especially those where cross-border and multi-team collaboration is required.

    Having successfully launched multiple cross-border and multi-team projects, I know what it takes to get a big initiative across the finish line.

Testimonials

  • "Koji flawlessly executed a meticulously crafted go-to-market strategy that impressed consumers and strategically positioned Nike’s inaugural commerce app within the company’s complex digital landscape. Today, with the foundation that Koji created for the channel's long term success, this channel is still the significant driver of Nike’s direct-to-consumer business."

    Brinda Rama, Senior Marketing Director, Nike Inc.

Projects